If you create a new project and import your puppet again, does it work? If you restart your machine and don't have other applications running, does it work? Did this error just start happening with Beta 5 and not an earlier release (Preview 4 or earlier)? Please create a bug report for this information.Īlso, see this related document: FAQ: Why is my scene not showing anything or not showing my puppets? To help us diagnose the issue on Windows, t ry running the GLview utility ( OpenGL Extensions Viewer - Download ), taking a screenshot of the Summary page, then clicking the Report task link in the left sidebar, and then copying the Report info (right-side box) for us to examine. If the OpenGL-related error continues to appear, and you have a graphics card/chipset more than a few years old, it might not have the available OpenGL capabilities for the application. Try quitting other graphics-intensive applications (e.g., effects and editing applications, web browsers with several tabs open, etc.), and possibly launching Character Animator after a machine restart but before launching other applications.If you do try to launch over RDC, make sure the Remote Desktop Connection's Display setting for Color is set to Highest Quality (32-bit). (Windows only) Do not launch Character Animator over Remote Desktop Connection (RDC) or in a virtual environment (e.g., VMWare, Hyper-V, etc.).For example, on Windows 7 or 8.x, right-click on the Desktop, choose "Screen resolution", click "Advanced settings", click the "Monitor" tab, then look for the "Colors" setting. If it is, switch it to True Color (32 bit) or Millions of colors.
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